Robotic process automation or RPA is the use of technology comprising hardware/software tools to partially or fully automate human activities that are manual, rule-based, repetitive, and susceptible to human errors in nature. RPA allows businesses to configure their business infrastructure into a computer system or “robot” to parallelly imitate and assimilate the human actions, interaction, and processes into digital systems to streamline the business processes making it efficient and redundancy free.
Robotic process automation works with a simple rule of replicating human transactions and interactions that are mundane, monotonous, and manual by feeding the actions into a system with one or more software applications. This enables organisation to modernize and perform business tasks such as data entry, scanning documents, standard process transaction, and even reply to simple customer enquiries and queries freeing the employee time to be better utilized in tasks that require employee innovation and attention.
At Akiko Business Solutions, we consider RPA to not be an alternative to the existing business system, software, or application but rather an addition to the current infrastructure. It is aimed at automating human tasks and reducing human errors thereby resulting in streamlining business workflow for daily innovation and success.
Akiko Business Solutions believes that Robotic process automation is the next step in the Digital Transformation journey building on the inheritance of digitization. Digitization is the steppingstone to Robotic process automation, as digitizing paper-based enterprise assets involve Workflow automation and Office automation.
Akiko Business Solutions are committed to providing organizations with modern-day Robotic process automation solutions to reduce staffing costs and human errors along with boosting office productivity and efficiency, streamline business processes and help engage as well as empower their customers.
Akiko Business Solutions aims to help ensure that all its customers are in line with their digital journey and with that in mind believe that Robotic process automation is the next step moving into the future. The biggest perk of making this digital switch is that it’s an addition to existing systems and infrastructure without making any alteration helping organizations reap the benefit of reduced efforts in the back office, improving customer service and engagement, and providing a competitive edge for your business.